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Technical support and knowledge base

Whether you need help in setting up your email accounts, want to know about web servers or need to get in touch with our support teams, you’ll find our support pages should help you out.


Getting your site Live

Once you are happy with your site on our development link, the next stage is to put it live. The first thing that you will need to do is contact your developer and approve the site

After this is done you will be contacted for final payment and the Go Live process will commence, this can typically take up to 48 hours.

In order to speed the process through, please consider the following points:

1. If your site is E-commerce you will need to test some transactions to place your payment gateway live. Each payment provider has a different procedure for this.

2. If you have not registered your domain with us and wish to host on our servers, you will need to point your domain to our servers

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